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Writer's pictureSummer Goralik

5 Tips to Preventing Consumer Complaints Amidst Industry Changes

Updated: Oct 25

By Summer Goralik


At present, the industry is grappling with numerous commission litigations, the National Association of Realtors’ (NAR) proposed settlement, which has only received preliminary court approval, and potential new rules and practice changes for licensed professionals. Real estate licensees aiming to adapt and move forward successfully must thoroughly understand the implications of the commission suits, grasp the new practice requirements, and evolve accordingly.


Clients are watching licensees now more than ever. They too have been following the unfolding antitrust class action commission suits and various speculations from different sources. Therefore, it's more important than ever for agents and brokers to enhance their knowledge and craft, as well as implement best practices now, so they can avoid complaints as the industry shifts. 


Please check out my latest article, published by Inman News, and exclusive to Inman members only.


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About Summer


Summer Goralik is a Real Estate Compliance Consultant and licensed Real Estate Broker (#02022805). Summer offers real estate brokers a variety of consulting services including assistance with California Department of Real Estate investigations and audit preparation, mock audits, brokerage compliance guidance, advertising review, and training. She helps licensees evaluate their regulatory compliance and correct any non-compliant activities. Summer has an extensive background in real estate which includes private sector, regulatory and law enforcement experience. Prior to opening her consulting business in 2016, she worked for the Orange County District Attorney's Office as a Civilian Economic Crimes Investigator in their Real Estate Fraud Unit. Before that, Summer was employed as a Special Investigator for the DRE for six years. Among many achievements, she wrote several articles for the DRE, four of which were co-authored with former Real Estate Commissioner Wayne Bell. Prior to her career in government and law enforcement, Summer also worked in the escrow industry for nearly five years. For more information about Summer's background and services, please visit her website.

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